Managing Organizational Behaviour

Drawing on organizational psychology, organizational behavior and HRM literatures, this course offers participants a deep dive into the psychological and social psychological factors and processes at the level of an individual, a team and an organization that help explain human and organizational performance. For the purposes of this course, performance is broadly understood. The course provides you with understanding and knowledge that can help you successfully lead individuals, groups and organizations. Specifically, knowledge acquired in this course is valuable in many important areas of people management, such as recruitment and selection, conflict resolution, negotiation, goal setting, personnel assessment, leadership development and performance management, among others. Specific focus is set on bridging the gap between scientific knowledge managing human and organizational performance, and the day-to-day decisions made in organization to help the participants develop into effective professionals and managers in the future. 

Course content

• Evidence based management
• Understanding theories of motivation
• Designing motivating work environment
• Managing stress and emotions
• Managing teams and team performance
• Addressing conflicts and negotiations
• Managing ethical issues and conflicts 
• Understanding power and politics
• Managing resistance to change