Hotel Operations and Management

31.8.2026 - 25.10.2026

5 cr

Registration open

Hotel operations; hotel departments; staff management; sustainability in the hotel industry; communication between departments; quality control; hotel regulations

Contains

Check the institution’s website for the required studies.

No active implementations at present.

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Fields

Education

Scope

5 cr

Code

TM250007-3002

Understanding the operations of the hotel and accommodation sector; identifying the functions of each department and their relationships; acknowledging the importance of sustainability and eco-friendly practices in the hotel industry; understanding the legal and ethical issues related to the hotel industry; recognizing the importance of staff management in the hotel industry; understanding the importance of quality and quality controls.

Material in Moodle. In addition students may be search further information from:
Vallen, G. K., & Vallen, J. J. (2013). Check-in, check-out: Managing hotel operations (9th ed.). Pearson.
Wood, R. C. (2015). Hospitality management: A brief introduction. SAGE.
Clifton, D. (2012). Hospitality security: Managing security in today's hotel, lodging, entertainment, and tourism environment (1st edition.). CRC Press. https://doi.org/10.1201/b12134(Opens in a new tab)

Organiser

Satakunta University of Applied Sciences

Contact details

avoinamk@samk.fi

Information and features

Hotel Operations and Management

Contains

Additional information and registration

Additional information:

Assessment

Learning material

Additional information

Organiser

Contact details