Citizen in Digital Services Stream MOOC

Welcome to a course where you will learn how citizens use digital services in the social and health care sector and how to make use of the personal information they contain. You will learn how to guide clients to reliable sources of information and electronic guidance material. You will also explore the secondary use of information, its ethical aspects and the importance of information exchange for quality of care and patient safety.

Content:
-Citizen's access to digital health and social services
-Using one's own data in digital services
-Directing the patient to sources of reliable information
-Using electronic guidance material
-Secondary use of information and its benefits for service development
-Ethical aspects of secondary use of information
-The importance of inter-professional and electronic information exchange for quality of care and patient safety