Information and features
Course
Published
(Updated )
Metropolia University of Applied Sciences
Customer-Oriented Service Design
You will learn to develop customer-oriented service solutions, understand the underlying drivers of consumer behaviour, and master the design of a sustainable customer experience through service design methods—come and strengthen your professional expertise in business administration!
5 cr
Registration period closed
- Consumer behaviour knowledge base
- How values influence consumer behaviour
- Basic concepts and methods of service design
- Managing sustainable customer experiences
Contains
Check the institution’s website for the required studies.
No active implementations at present.
Additional information and registration
- Price and registration period
Check on the university's website
Additional information:
Fields
Business, administration and law
Scope
5 cr
Code
LC00FE45
Organiser
Metropolia University of Applied Sciences
Contact details
avoinamk@metropolia.fi