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Karelia University of Applied Sciences
Strategic Planning and Management
5 cr
How do you manage the strategy so that it supports the decision-making of the top management, guides the everyday life of the organization, and produces sustainable value for the customers?
In this study unit, you will get deeper into strategy work and learn how to build, manage and renew the strategy of an organisation in a customer-oriented and ethically sustainable manner. You will develop practical skills in strategic planning, customer relationship management, and board work, as well as in monitoring and developing the impact of the strategy in a changing operational environment.
The course covers:
- Strategy planning process
- Strategic planning
- Customer relationship management
- Customer strategies
- Board work
- Strategic work
Contains
Check the institution’s website for the required studies.
No active implementations at present.
Additional information and registration
- Price and registration period
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Additional information:
Fields
Business, administration and law
Scope
5 cr
Code
YP10001-3006
Organiser
Karelia University of Applied Sciences
Contact details
opin@karelia.fi