Information and features
Course
Published
(Updated )
Jamk University of Applied Sciences
Customer Experience Management
5 cr
Registration period closed
Customer experience, management of customer experience, digital customer experience, measurement of customer experience, customer satisfaction, experience of service quality, customer service in different communications situations. In addition, you will practise the reflection of your own customer service skills.
Contains
Check the institution’s website for the required studies.
No active implementations at present.
Additional information and registration
- Price and registration period
Check on the university's website
Additional information:
Fields
Business, administration and law
Scope
5 cr
Code
HL00BD49
Organiser
Jamk University of Applied Sciences