Service design and productization

Students

• understand the basic principles and practices of service design and productization
• are familiar with the concepts, phases and approaches of customer-oriented service design and productization processes
• can use creative problem-solving methods in developing services and products
• understand the significance of productization and service design as part of their professional competence identity and economically sustainable action.

Kirjallisuus
Artikkelit
Blogit
Videot
Podcastit

Students
• can plan and implement profitable and customer-oriented products and services
• can use creative problem-solving methods in field-related innovation processes
• can recognize, assess and develop their own professional competence and identity.

The 5 ECTS study unit consists of two parts:
Service design and productization 3 ECTS
Productization project 2 ECTS