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Course

Published

(Updated )

Haaga-Helia University of Applied Sciences

ICT Management Best Practices

After this course, students will have a good understanding of different frameworks and methods that are largely used in companies. It is recommended that students have previous experience in ICT service management.

5 cr

Registration open
Face-to-faceOnline
  • service management best practices and frameworks (e.g. ITIL, IT Standard for Business, SIAM)
  • project management best practices (e.g. SAFe, waterfall and agile frameworks, DevOps)
  • information technology architecture frameworks (e.g. TOGAF)
  • Business Technology Standard
  • ICT governance best practices (e.g. COBIT)

Contains

Check the institution’s website for the required studies.

No active implementations at present.

Additional information and registration

Price and registration period

Check on the university's website

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Additional information:

Fields

Information and communication technologies

Scope

5 cr

Code

ICB702AS3YE

Organiser

Haaga-Helia University of Applied Sciences

Haaga-Helia University of Applied Sciences

Contact details

avoinamk@haaga-helia.fi

+358294470108

Belongs to themes:

Change management and analytics