Course
Published
(Updated )
Seinäjoen ammattikorkeakoulu
Customer Experience as a Success Factor
3 cr
Registration open
Online
- service, service quality
- critical moments, handling different customers
- internal customers
- service recovery situations, other special cases
- service gaps
- working in customer service
- digital customer service
- customer experience
Additional information and registration
Price and registration period
Check on the university's website
Additional information:
Dates
Scope
3 cr
1 component
Code
LT00DC12-3004
What you need to know before the course
What you will learn
Learning material
Organiser
Seinäjoen ammattikorkeakoulu