Effective, Sustainable, and Productive Social and Health Care Services

Upon completing the course, the student will be able to

• understand the basic concepts of effectiveness, sustainability, and productivity and their significance in organisational operations
• master various measurement and evaluation methods for the effectiveness, sustainability, and productivity of services
• apply the principles of value-based social and health care in practice
• understand the importance of client-orientation and service quality in social and health care services
• understand the principles of economic and social sustainability and their significance in organisational operations
• integrate sustainable development goals into the organisation's services and operations
• master methods and tools for process optimisation and resource efficiency
• lead and promote collaboration within the organisation and with various stakeholders
• develop and lead ethical and responsible practices within the organisation.

RPL (Recognition of Prior Learning)
The course can be accredited with prior Master’s degree level studies the contents of which correspond to the contents of this course, or with strong competence with similar content obtained in other ways.