Information and features

Course

Published

(Updated )

Metropolia University of Applied Sciences

Advanced training in modern sales

Gain robust additional expertise for modern sales! This popular course continuation deepens knowledge of understanding customer needs, sales management, and industry tools. Particularly useful for anyone working in technical B2B.

5 cr

Registration open
Online

• Customer segmentation and customer relationship management models
• Customer relationship management, planning and annual calendar
• Assessment of customer relationship maturity level and tactics
• Conducting a customer meeting
• Structure of the modern sales concept and content of the playbook
• Leading the sales team
• Managing sales performance
• Self-management and time management
• Building an elevator pitch
• Artificial intelligence in sales work
• "Why" questions and responding to them as the foundation of sales work
• Modern sales metrics, 3M

Contains

Check the institution’s website for the required studies.

No active implementations at present.

Additional information and registration

Price and registration period

Check on the university's website

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Additional information:

Scope

5 cr

Code

TX00GR31

Organiser

Metropolia University of Applied Sciences

Metropolia University of Applied Sciences

Contact details

avoinamk@metropolia.fi