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Published
(Updated )
Metropolia University of Applied Sciences
Advanced training in modern sales
Gain robust additional expertise for modern sales! This popular course continuation deepens knowledge of understanding customer needs, sales management, and industry tools. Particularly useful for anyone working in technical B2B.
5 cr
• Customer segmentation and customer relationship management models
• Customer relationship management, planning and annual calendar
• Assessment of customer relationship maturity level and tactics
• Conducting a customer meeting
• Structure of the modern sales concept and content of the playbook
• Leading the sales team
• Managing sales performance
• Self-management and time management
• Building an elevator pitch
• Artificial intelligence in sales work
• "Why" questions and responding to them as the foundation of sales work
• Modern sales metrics, 3M
Contains
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No active implementations at present.
Additional information and registration
- Price and registration period
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Additional information:
Scope
5 cr
Code
TX00GR31