Digital Counselling and Support in Social and Health Care and Employment Services

Society and services are digitalizing at a rapid pace. Digitalization is an opportunity but also a challenge, especially for those who do not have sufficient skills or devices to operate in a digital society. In this course, you will gain the tools to assess clients' digital skills and support them in using digital services. The course topics include: - Guidelines directing digitalization in social, health, and employment services - Key digital services in social, health, and employment services - Digital skills and their assessment - Digital guidance for clients This course is intended for you who want to work or are working in client guidance roles in social, health, or employment services, encountering people with varying levels of digital skills. Keywords: digitalization, digital inclusion, digital skills, digital guidance, open university of applied sciences, nonstop