ICT Management Best Practices

This course unit is part of the master's degree's curriculum. Completion of the course requires master's study entitlement. It is recommended to have prior experience in ICT systems and their development/maintenance.

Upon successful completion of the course, the student - understands the concepts of ICT management and governance best practices - knows how the best practices improve processes and operational efficiency - can select and apply a best practice in a bimodal development environment - can adopt a business-driven view on the use of the best practices

Business Technology Standard can be downloaded here https://www.managebt.org/ Other literature/topical articles will be shared during the lectures and(or are available in Moodle.

This course replaces the previous curriculum’s course, ICT Management Best Practices ICT4HM102.