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Published

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Diakonia-ammattikorkeakoulu

BNP02PS25HKI Service systems and customer encounters in social, health and church sector

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4 cr

Face-to-face

Schedule

Registration or application for course

Time reserved for studying

Exam and resit dates

The course exam will be held at the announced time. The course exam can be renewed on general re-exam days.

Description

Content and dates

1. Independent study module and studying the advance material 2. Activating lectures/working in class 3. Written exam

Learner's time use and workload

Total number of hours 108h (4*27h) Independent study module 69h Preparation for lectures by reading pre-material and doing the pre-tasks, joining in guiding session 24h Healthcare system and customer encounters/ lectures/work 2x4h Church service system/ lecture 1x4h Exam 3h

Teaching methods

Independent study module (social care service system) Lectures and activating work before and during lectures (contents of the lectures: service systems in health- and church sector, wellbeing technology in health care, client encountering, cultural diversity and sensitivity)

Additional information and registration

Price

60 €

Enrollment

Go to the institution's website(Opens in a new tab)

Additional information:

Dates

Fields

Health and welfare

Languages of instruction

English

Organiser

Diaconia University of Applied Sciences

Diakonia-ammattikorkeakoulu

Location

Helsinki

Teachers

Mika Alavaikko, teacher

Paula Ropponen, teacher

Virve Valkeavuori, teacher