Customer-based development (ASP02NS25DIAK)

3.8.2025 - 7.12.2025

5 cr

Online

• analysis of the current state of citizens’ equality and social justice • change analysis of the operating environment • methods of promoting sustainable development in customer work • customer and partner-based development and innovation methods for services, work methods and practices • seamless operating models for the service chain

Additional information

HUOM: Opintoihin osallistuminen edellyttää opiskelijalta tietokoneen käytön mahdollisuutta, kohtuullisia tietoteknisiä taitoja ja hyviä itsenäisen opiskelun valmiuksia.
Tutustu opintojakson tarkempiin sisältöihin, mahdollisiin esitietovaatimuksiin ja lukujärjestykseen klikkaamalla opintojakson nimeä alla.

Additional information and registration

Price and registration period

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Additional information:

Dates

3.8.2025 - 7.12.2025

Fields

Health and welfare

Scope

5 cr

1 component

Code

AAF167

What you will learn

Students • know how to renew the thinking patterns and operating methods of the working life in a partner-oriented and innovative manner • know how to analyse the service production models and organisation of social support, education and care in the society • know how to apply social, health and church sector strategies in the development of customer work and analysis of the changing operating environment • know how to use various customer and partner-based working life development methods • know how to plan a seamless service chain by combining the customer’s social security and services to a customer-oriented and flexible system

Organiser

Diakonia-ammattikorkeakoulu

Belongs to themes:

Renewal of working life and competence

Sustainable development and growth