Capstone: Process Analysis and Management

Recommended prerequisites: Prerequisite: ISM-A3002 Tuotannon ja palveluiden johtaminen, or an equivalent course A solid understanding of value creation processes. Prepared for analyzing value creation processes and their performance.

Students will develop skills to design, map and analyze processes in both manufacturing and service contexts. Through hands-on exercises, simulations and assignments, students will understand how process design and factors internal and external to a process impact process flow and process performance and how changes in the process impact these. After the course, students are able to both design efficient new processes as well as improve existing processes based on analytical tools.

Implementations by the academic year:

2026-2027 Autumn II, language of instruction: English

2027-2028 Autumn II, language of instruction: English

The languages of instruction and languages of study attainment may vary depending on the course implementation. Implementations are not necessarily organised in all the languages of study attainments marked for the study unit. When registering, check to see that the course implementation you are registering for may be completed in the language you want, as some languages apply only to certain implementations.