Advanced Course in Quality and Reliability Management

TUTA1060 Basic Course in Quality or similar content related previous studies

Student will gain a deeper understanding on quality management in its different modes in various industries; role and implementation of various quality standards and integrated management systems; connection between quality and strategy and measurement frameworks; regular quality systems assessments, audits and maturity models; quality management in projects as well as reliability procedures within a company; quality and reliability management in the future (impact of digitalization etc.). Course develops oral, written and interpersonal skills, critical and analytical thinking, problem-solving and decision-making skills and organizational operation. The course also deals with ethical issues in the context of managerial process and critically considers how knowledge and application of ethical norms enhances the image and service of a company.

1. Total Quality Management and Operational Excellence: Text with Cases, by John S. Oakland, (2020, e-book Central)
2. Managing, Controlling and Improving Quality by Douglas C. Montgomery, Cheryl L. Jenkins, Michele E. Phund, Wiley April 2010, ISBN: 978-0-471-69791-6
3. other course material provided by the lecturer (mainly latest academic research published in journals)

Responsible Unit: School of Technology and Innovations

This course is available only for the master's students in Industrial Management, Industrial Systems Analytics and Strategic Project Management.

Five places have been reserved for Open University students for this implementation.