Process mining, RPA and AI

In this practical 'hands-on' course, you will learn to model and develop office and information work processes. In the course, basic information is learned using micro-learning methods (also possible on mobile), for practical exercises you need a computer.

Learning is divided into five sections:

1. Process development: You will learn to model, analyze and optimize the work phases of information work.

2. Data and process mining: You will learn the basics of digital data and the data economy. In addition, you will learn how to measure and analyze log data using process mining methods.

3. Artificial intelligence (AI): You will learn what artificial intelligence means and what it can be used for. You will learn to make your own artificial intelligence applications.

4. Robotic process automation (RPA): You will learn how to automate the repetitive tasks of office work.

5. Hyperautomation: You will learn how RPA and AI can be combined.